SURVEY FORM 6: TELEPHONES

Section	Item	Technical Requirements	Comments	Yes	No
4.1.3(17)(a) 4.31.1	Telephones:	At each bank of public pay telephones, is there at least one telephone per bank accessible to wheelchair users complying with 4.31.2 through 4.31.8 (See below)? If there is only one public pay telephone per floor, does it comply with 4.31.2 through 4.31.8?
		Where two or more banks of public pay telephones are provided on a floor, does at least one telephone per floor provide for a forward reach complying with 4.2.5 (See below)? (For exterior installations only, if dial tone first service is available, a side reach telephone may be installed instead of a forward reach telephone.)
4.1.17(a) 4.31.2 4.2.4	Clear Floor Space:	Does the accessible telephone have at least 30 by 48 inches clear floor space that allows either a forward or parallel approach by wheelchair users? (Where two or more banks of public telephones are provided on a floor, at least one telephone per floor must allow a forward approach and be mounted so the highest operable part is no higher than 48 inches.)
	Accessible Route	Is there an accessible route at least 36 inches wide adjoining or overlapping the clear floor space?
4.31.3 4.2.5	Forward Reach Telephone:	If the clear floor space allows only a forward approach, is the highest operable part of the telephone no more than 48 inches from the floor?
4.31.3 4.2.6	Side Reach Telephone:	If the clear floor space allows only a parallel approach, is the highest operable part of the telephone no more than 54 inches from the floor?
4.31.7	Directories:	Are telephone books also within these reach ranges?
4.31.6	Controls:	Does the telephone have pushbutton controls unless such service is unavailable?
4.31.8	Cord:	Is the cord from the telephone to the handset at least 29 inches long?
4.1.3(17)(b)	Volume Controls	Is each accessible telephone equipped with a volume control?
		Are 25% of all other public telephones equipped with volume controls and dispersed among all types of public telephones? (Public telephones include public pay telephones and public closed-circuit telephones.)
4.30.7(2)	Signs:	Are volume controlled telephones identified by a sign showing a handset with radiating sound waves?
4.31.5	Amplification:	Are volume controls capable of amplification between 12 dbA and 18 dbA above normal? (If an automatic reset button is provided, the maximum of 18 dbA may be exceeded.)
	Hearing Aid Compatible:	Are telephones hearing aid compatible?
4.1.3(17)(c)	Text Telephones/ TDDs - General:	If there are 4 or more public pay telephones (with at least one in an interior location), is there at least one interior public text telephone?
	Specific Facilities:	If an interior public pay telephone is provided in a stadium or arena, convention center, a hotel with a convention center, or a covered mall, is there at least one interior public text telephone in the facility?
	Hospitals:	If there is a public pay telephone in or adjacent to a hospital emergency room, a hospital recovery room, or a hospital waiting room, is there a public text telephone in each such location?
4.31.9(3)	Equivalent Facilitation:	If a required text telephone is not provided, is equivalent facilitation provided? (e.g., A portable text telephone may be made available in a hotel at the registration desk if it is available on a 24-hour basis for use with nearby public pay telephones. In this instance, at least one public pay telephone must have a shelf and outlet complying with 4.31.9(2) (see below) to accommodate a portable text telephone. In addition, if an acoustic coupler is used, the telephone handset cord must be sufficiently long so as to allow connection of the text telephone and the telephone receiver. Directional signage must be provided in compliance with 4.30.7.) (See below)
4.31.9	Mounting Location:	Is a required text telephone permanently mounted within, or adjacent to, the telephone enclosure?
	Cord Length:	If an acoustic coupler is used, is the telephone cord sufficiently long enough to allow connection of the text telephone to the telephone receiver?
4.30.7(3)	TDD Symbol:	Are required text telephones identified by the international TDD symbol?
4.1.3(16) 4.30.1 4.30.7	Directional Signs:	Is the directional signage complying with 4.30.2, 4.30.3, and 4.30.5 provided to indicate the location of the text telephone? (Use Form 19: Signage)
		Is the directional signage placed adjacent to all telephone banks which do not contain a text telephone? (If the facility does not have any telephone banks, the directional signage must be provided at the entrance (e.g., in a building directory.)
4.1.3(17)(d) 4.31.9(2)	Text Telephone, Shelves & Outlets:	If there are 3 or more telephones in an interior bank of telephones, does at least one telephone have a shelf and electrical outlet for use with a portable text telephone?
		Is the shelf large enough to accommodate a text telephone and does it provide at least 6 inches of vertical clearance?
		Is the telephone handset capable of being placed flush on the surface of the shelf?
		Is the directional signage placed adjacent to all telephone banks which do not contain a text telephone? (If the facility does not have any telephone banks, the directional signage must be provided at the entrance (e.g., in a building directory.))
4.31.4 4.4.1	Protruding Objects:	If a wall-mounted telephone has leading edges between 27 and 80 inches from the floor, does it project less than 4 inches into the pathway? (Wall mounted telephones or their enclosures with leading edges at or below 27 inches may project any amount so long as the required clear width of an accessible route is not reduced.)
		If a telephone is mounted on a post with leading edges between 27 and 80 inches high, does it project less than 12 inches into a perpendicular route of travel?
		Is there an accessible route at least 36 inches wide alongside the telephone?

Facility Name:
Telephone Location: